Halsey, Mike <br/><br/>
IT support handbook :  a how-to guide to providing effective help and support to IT users / 
Mike Halsey 
 - California :  Apress Media,  2022. 
<br/><br/><label>ISBN: </label>9781484276723 
<br/><br/><label>Subjects--Index Terms: </label>Computer technical support 
<br/><br/><label>Dewey Class. No.: </label>004.0688  / HAL/I