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International human resource development: learning education and training for individuals and organizations / edited by John P. Wilson

by Wilson, John P [editor].

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: London : Kogan Page, 2012Availability: Items available for loan: British Library (1) Call number: 658.3 WIL.

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Call centre training handbook: a complete guide to .contact centers / by John P. Wilson

by Wilson, John P.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: India : Kogan Page, 2009Availability: Not available: Checked out (1).

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