000 | 00494nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 160808s2005 xx 000 0 eng d | ||
020 | _a8120328213 | ||
041 | _aeng | ||
084 |
_aX:8 _2CC |
||
100 | _aSummers, Donna C. S. | ||
245 |
_aQuality Management: _bcreating and sustaining organizational effectiveness / _cby Donna C. S. Summers |
||
260 |
_aNew Delhi : _bPrentice-hall India, _c2005. |
||
653 | _aManagement Quality | ||
653 | _aOrganisational Effectiveness | ||
999 |
_c224849 _d224849 |