000 | 00408nam a22001577a 4500 | ||
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999 |
_c296288 _d296288 |
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008 | 170715b xxu||||| |||| 00| 0 eng d | ||
020 | _a9789948229506 | ||
084 |
_2CC _aX:51 |
||
100 | _aGangadhar Krishna | ||
245 |
_aDelighting customers is / _cGangadhar Krishna |
||
260 |
_bDelighting customers, _c2016 . |
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653 | _aCustomer service | ||
653 | _aManagement | ||
942 | _cBK |