Call centre training handbook: a complete guide to .contact centers / by John P. Wilson
Material type: TextLanguage: English Publication details: India : Kogan Page, 2009Subject(s): Customer Services | Employees TrainingOther classification: X:8Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Lending | Main Library | English | X:8 P9 (Browse shelf(Opens below)) | Checked out | 11/10/2021 | 350462 |
Total holds: 0
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X:8 P9 One hundred and one ways: | X:8 P9 How to grow leaders: | X:8 P9 In search of excellence: | X:8 P9 Call centre training handbook: | X:8 P9 Case of the bonsai manager: | X:8 P9 7 deadly sins of corporate mismanagement / | X:8 P9 Personal efficiency program: |
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