How to manage the IT help desk: a guide for user support and call center managers / by Noel Bruton
Material type:
TextLanguage: English Publication details: Oxford : Butterworth Heinemann, 2002Edition: 2nd edISBN: 0750649011Subject(s): Data Processing | It - SupportDDC classification: 004.0688
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Main Library | BL | 004.0688 BRU (Browse shelf(Opens below)) | Available | BL14375 |
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| 004.0296 WEN The which?guide to computers / | 004.068 BOT Professional issues in information technology / | 004.0684 HUI Innovation management in the ICT sector / | 004.0688 BRU How to manage the IT help desk: | 004.071 HEA Tackling computer projects in access with visual basic / | 004.076 DOY Information and communication technology vocational A Level / | 004.09 SWE Computers: |
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